RETURN AND EXCHANGE POLICY

we strive to ensure you are completely satisfied with your purchase. Please review our return and exchange policy below:

Eligibility for Returns

– Returns will only be initiated if the item is damaged or defective.
– Change of mind is not applicable for returns.
– Items must be unused, in the same condition as received, and in the original packaging.

Return Process

– Contact our customer service at @gmail.com or via WhatsApp to initiate a return.
– We will provide you with the return shipping address and further instructions.
– You will be responsible for all additional delivery charges.

Refunds

– Refunds may be partial or full, based on the specific problem and the condition of the returned item.
– Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
– Approved refunds will be processed within 7-10 business days, and a credit will be applied to your original method of payment.

Exchanges

– If you need to exchange an item, please contact us via WhatsApp with your order number and details of the exchange.

We appreciate your understanding and cooperation. If you have any questions or need further assistance, please don’t hesitate to contact us.